General Technical Questions

Q:
I am new to the Internet. What should I know?
A:
The Internet is a worldwide network of thousands of computer networks and computer services. It allows user-to-user communication and the transfer of data files from one computer to another computer on the network.
Q:
Which browsers work best?
A:
You should have a fairly recent version of the browser that you're using. We recommend Netscape 4.75 or Internet Explore 5.5 as the minimum browser versions.
Q:
The website doesn't load completely, what should I do?
A:
Click on the "Refresh" or "Reload" button to get the newest version of the web page you are viewing. Each time you visit a web page, your computer stores as much of the page as it can to your local hard drive so that the next time you visit the page it will not have to reload the same items over again. This has the effect of speeding up your web page load time. Your computer will look first to your temporary internet files for a local copy of the page to be loaded. Unfortunately, these temporary internet files can become damaged or outdated over time.
Q:
What is JavaScript?
A:
JavaScript is a computer language we use to allow our web pages to be interactive, and display "dynamic" content.
Q:
What are cookies?
A:
A cookie is simply a bit of code that consists of a text-only string that is entered into the memory of a browser. This string contains the domain, path, lifetime, and value of a variable that a website sets. If the lifetime of this variable is longer than the time the user spends at that site, then this string is saved to file for future reference.